Tuesday 23rd September 2014

Bus passengers in Chesterfield are being encouraged to vote for their favourite driver and be in with a chance of winning a top prize.

To mark National Customer Service Week, which takes place from 6th-12th October, leading operator Stagecoach has launched its annual Customer Service Stars competition.



Customers can vote for their favourite Stagecoach Chesterfield driver online at www.stagecoachbus.com or by filling in an on-bus form. Last year's winners included driver Jayne Jarvis from Chesterfield (Jayne is pictured above with Stagecoach Managing Director, Paul Lynch).

All the voting passengers will be entered into a free prize draw to win £100 of Love2Shop vouchers.

Paul Lynch, managing director, Stagecoach Yorkshire, said: "Customer service is absolutely critical to our business and is something we are always looking to improve on every day - not just during Customer Service Week.

"We have a fantastic team of drivers, many who go above and beyond for our passengers and our Customer Service Stars competition is about recognising their dedication and talent.

"Many customers have a positive relationship with staff and this is a chance to show their appreciation and win a great prize at the same time."

On Thursday 9th October, Stagecoach will also be running a Tweet the Director session to gain feedback from customers and answer questions about local bus services.

A recent customer research exercise carried out by Stagecoach showed that 100 per cent of those who have used Stagecoach services in Chesterfield intend to travel with the company again. In Sheffield the figure was 99 per cent and in Barnsley and the Dearne Valley it was 97 per cent.

In a survey carried out earlier this year, consumer watchdog Passenger Focus found that bus passengers using Stagecoach in South Yorkshire are consistently more satisfied than customers of other operators in a number of additional key measures.

For more information visit www.stagecoachbus.com/yorkshire or follow Stagecoach Yorkshire on Twitter @stagecoachyrks.

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